Frequently Asked
Questions
General
When an employee’s chosen payment method lacks funds, the card will decline. Barnacles can only be removed after payment. However, enforcers can manually remove devices on a case-by-case basis.
If a driver is unable to call the listed number on the Barnacle or visit the online payment portal, they can visit the closest reception desk or administrative area for support.
Each Barnacle device weighs only 17 pounds, making them easy to remove and carry to the closest Drop Box location. Additionally, there’s no need to enter the roadway to read the information on the immobilizer. If employees need assistance, they can contact the number on the front of the Barnacle.
A watertight steel frame keeps weather and would-be thieves out. Integrated mounting brackets allow you to fix the Drop Box to a sturdy surface, making removal of the entire receptacle impossible.
The Drop Box is 60" H x 25" W x 30" D and weighs 200 lbs.
A Barnacle costs $250/month. The cost is quickly covered and exceeded through fine collection.
When drivers pay their fines online or via the automated hotline, they also put down a deposit for the device. Motorists will only receive a refund on their deposit if they return the Barnacle device to a Drop Box within 24 hours. Drop Box locations are provided after payment.
Unlike traditional parking boots, Barnacle poses minimal risk to the scofflaw’s vehicle. When deployed and removed correctly, the device’s commercial-grade suction cups won’t scratch or chip the windshield.
The Barnacle’s pay-and-remove system turns the typical two-hour ordeal of a parking violation into a minute-long experience. There’s no waiting on hold or standing by for an operator to arrive—drivers can settle their fine and return to the road in no time.
Deploying a Barnacle is much safer than installing a boot; the process only takes a few moments, and attendants don’t have to enter the roadway or lift a heavy device. The Barnacle system also saves time and money, as there’s no need for a second trip out to remove the immobilizer.
Because each Barnacle device is GPS-enabled, you’ll know when it reaches the Drop Box location post-removal. If a motorist fails to return a Barnacle to a Drop Box, you’ll also be informed (and they'll be charged the deposit fee, which you set).
It’s highly unlikely that a motorist will attempt to drive off with a Barnacle, as the device blocks most of the windshield. Even if a motorist manages to hit the road, they (and those around them) will hear a non-stop tamper alarm. Each device also features onboard GPS tracking, so locating runaway motorists is effortless.
The Barnacle’s rechargeable lithium batteries last for seven days. Car chargers allow you to recharge the batteries on the move, while the Enoforcer App provides a real-time reading of each device’s battery status.
While you shouldn’t experience any issues with a cracked windshield, it’s not recommended to use the Barnacle on damaged glass. For the rare cases when motorists drive (often illegally) with a cracked windshield, you may want to take an alternative approach to enforcement.
Motorists with mobility issues can contact your business via the phone number on the Barnacle. An authorized employee can come and remove the device manually.
A Barnacle costs $250/month. The cost is quickly covered and exceeded through fine collection.
The mobile Enforcer App provides real-time data on device status, location, and more.
Using the Enforcer App, you’ll be able to monitor the precise location of each Barnacle and determine if they’re in the Drop Box, on a vehicle, or elsewhere.
No matter where your campus is located, the Barnacle is your all-weather companion. Come rain or sun, the Barnacle holds on tight to the windshield, even when it’s wet.
When a motorist’s chosen payment method lacks funds, the card will decline. Barnacles can only be removed after payment, though parking attendants can manually remove devices on a case-by-case basis.
97% of Americans have cell phones. In the unlikely case that a violator does not have a phone, they will need to ask for assistance with contacting the parking enforcement office or paying the fine online.
People requiring assistance can call the number listed on the Barnacle device, and an enforcement officer can manually remove the immobilizer.
Parking boot removal is usually very time-consuming because they require an enforcer, who may not be readily available, to remove the apparatus. The Barnacle can easily be removed by the employee once the fine is paid. When employees spend less time dealing with the immobilizer, they can spend more time serving patients.
97% of Americans have cell phones. In the unlikely case that a violator does not have a phone, they will need to ask for assistance with contacting the parking enforcement office or paying the fine online.
Barnacle devices are durable and weather-proof, so failure is unlikely. In the event of an issue, an enforcement officer will have to return to the vehicle to release the device manually.
It’s unlikely. The device’s smart technology adjusts the suction level to respond to changes in climate and temperature, so using the defroster isn’t an option. Removing the entire windshield would trigger the tamper alarm, and it would be challenging to find an auto shop that would comply with this illegal request.
While it's technically possible, it rarely happens in practice (and we wouldn't recommend it). The unfolded Barnacle obscures most of the windshield, and a built-in GPS and tamper alarm make the runaway device easy to track down.
Rain and snow are no match for the Barnacle. The device’s commercial-grade suction cups adhere to the windshield with more than 1,000 pounds of force, even when it’s wet.
Barnacle devices run on rechargeable lithium batteries that typically last up to seven days.
As long as the operator takes care when deploying the device, the Barnacle won’t crack or chip the windshield. Our devices have been tested and vetted by American Glass Research.
Drop Box
Each Drop Box costs $200/month for the first year. After one year, the recurring expense disappears entirely.
One Drop Box can hold up to ten Barnacle devices.
A watertight steel frame keeps weather and would-be thieves out. Integrated mounting brackets allow you to fix the Drop Box to a sturdy surface, making removal of the entire receptacle impossible.
After paying their fine, the motorist receives a list of nearby Drop Box locations and a request to return the Barnacle device within 24 hours. Drivers who fail to return the device in the given timeframe lose their device deposit. The deposit amount and details are shared through the payment portal.
The Drop Box is a secure, all-steel storage unit for removed Barnacle devices. Motorists return their Barnacle through the one-way slot at the top of the box, and enforcers collect the devices by opening the lockable door. Thanks to each Barnacle’s built-in GPS, parking enforcers will know whenever a device reaches the Drop Box.
Enforcer App
The Enforcer App is free and does not require a subscription or membership fee. However, you’ll need at least one Barnacle device ($250/month) to create an account and start using the app.
Each Barnacle device is equipped with a data-enabled SIM card and GPS technology. The Enforcer App connects to the devices through these means to gain status updates, triangulate precise locations, and more.
The Dashboard is the control center of your Barnacle system; it provides desktop users with real-time device data and historical analytics. The Enforcer App is the mobile tool for recording violations, setting fines, and deploying Barnacle devices.
The Enforcer App is available for both iOS and Android. If your smartphone or tablet can connect to the internet, you can download and use the Enforcer App for total control over your parking operations.
Once you download the Enforcer App, you can view and modify the status of each Barnacle device in your system. When you spot a non-compliant vehicle, you can use the app to record its details, take photos, and activate the Barnacle. When needed, the Enforcer App also allows you to release a Barnacle manually.
Parking Operators
Because each Barnacle device is GPS-enabled, you’ll know when it reaches the Drop Box location post-removal. If a motorist fails to return a Barnacle to a Drop Box, you’ll also be informed (and they'll be charged the deposit fee, which you set).
It’s highly unlikely that a motorist will attempt to drive off with a Barnacle, as the device blocks most of the windshield. Even if a motorist manages to hit the road, they (and those around them) will hear a non-stop tamper alarm. Each device also features onboard GPS tracking, so locating runaway motorists is effortless.
The Barnacle’s rechargeable lithium batteries last for seven days. Car chargers allow you to recharge the batteries on the move, while the Enoforcer App provides a real-time reading of each device’s battery status.
While you shouldn’t experience any issues with a cracked windshield, it’s not recommended to use the Barnacle on damaged glass. For the rare cases when motorists drive (often illegally) with a cracked windshield, you may want to take an alternative approach to enforcement.
Rain and snow are no match for the Barnacle. The device’s commercial-grade suction cups adhere to the windshield with more than 1,000 pounds of force, even when it’s wet.
Business Owners
Motorists with mobility issues can contact your business via the phone number on the Barnacle. An authorized employee can come and remove the device manually.
The mobile Enforcer App provides real-time data on device status, location, and more.
Using the Enforcer App, you’ll be able to monitor the precise location of each Barnacle and determine if they’re in the Drop Box, on a vehicle, or elsewhere.
No matter where your campus is located, the Barnacle is your all-weather companion. Come rain or sun, the Barnacle holds on tight to the windshield, even when it’s wet.
Healthcare
When a motorist’s chosen payment method lacks funds, the card will decline. Barnacles can only be removed after payment, though parking attendants can manually remove devices on a case-by-case basis.
97% of Americans have cell phones. In the unlikely case that a violator does not have a phone, they will need to ask for assistance with contacting the parking enforcement office or paying the fine online.
People requiring assistance can call the number listed on the Barnacle device, and an enforcement officer can manually remove the immobilizer.
Each Barnacle device weighs only 17 pounds, making them easy to remove and carry to the closest Drop Box location. Additionally, there’s no need to enter the roadway to read the information on the immobilizer. If drivers need assistance, they can contact the number on the front of the Barnacle.
Parking boot removal is usually very time-consuming because they require an enforcer, who may not be readily available, to remove the apparatus. The Barnacle can easily be removed by the employee once the fine is paid. When employees spend less time dealing with the immobilizer, they can spend more time serving patients.
Higher Education
Cards without adequate funds will decline, and the Barnacle will stay deployed until the fine is paid or an attendant does a manual release.
Any motorist that needs assistance removing their Barnacle should call the number on the device, and a member of the parking enforcement staff can come to remove the immobilizer.
University students are undoubtedly clever, but the Barnacle is smarter. With a tamper alarm and intelligent technology that auto-adjusts suction levels to temperature and climate, improper removal of a Barnacle is rare.
While the Barnacle does not stop the vehicle from moving, it makes driving challenging, dangerous, and downright illegal. Additionally, a tamper alarm notifies passers-by, while GPS tracking allows for easy device recovery.
Yes. Barnacles function in sun, rain, snow, and other conditions without issue. Water on the windshield poses no problem, and smart sensors adjust with temperature to guarantee the perfect amount of suction.
Municipalities
People requiring assistance can call the number listed on the Barnacle device, and an enforcement officer can manually remove the immobilizer.
Absolutely. The system’s smart technology auto-adjusts to any climate to provide the ideal level of suction. Parking enforcement teams use Barnacle devices every day, in all weather—from snowy Canadian winters to blazing Southwest summers.
